Contact Center Agent
Department: Air Serbia
Location: Belgrade
Application deadline: 14.02.2016
We are the national airline of the Republic of Serbia. We are one of the oldest airlines in Europe with a history that dates back to 1927. In October 2013 we rebranded and became Air Serbia, as part of an investment deal between the Government of Serbia and Etihad Airways, the national airline of the United Arab Emirates.
JOB SCOPE
- Handles on line booking
- Handles customer requests
- Provides all necessary information to our guests
- Provides excellent customer service to our guests
MINIMUM CRITERIA AND QUALIFICATIONS
- High school degree
- Active knowledge of English language
- Excellent communication skills
- Excellent problem solving ability
- Computer literacy
- Amadeus reservation system knowledge will be considered as an advantage
RECRUITMENT PROCESS
As a fast growing dynamic company we are always looking for the best people to join us in building a great airline. If you share our commitment to delivering service excellence while demonstrating accountability and integrity and you are ready to embrace this opportunity, don’t hesitate to apply now on our website!
Only shortlisted candidates who meet all the above mentioned criteria will be contacted.
We look forward to meeting you soon.
Good luck!
Apply:
